Hamilton Island Terms & Conditions

Hamilton Island Booking Conditions & Cancellation Policy...

All tours are subject to minimum numbers and to weather conditions and so may be cancelled at the discretion of the operator.

We also reserve the right to alter the destination pending the weather for your safety and comfort. Times may also need to be changed due to tidal changes. The company will offer alternative days or refunds in the event of cancellations.

All Day Cruises & Denison Star

  • Cancel 48 hours prior to the cruise timing - no fee.
  • Cancel between 24 & 48 hours prior to the cruise timing - 50% fee.
  • Cancel within 24 hours prior to the cruise timing - 100% fee.
  • In the event that we cancel due to weather conditions the guest will be offered a full refund or an alternative day.

OTE Sunset Sail

  • Cancel on the day of the cruise prior to midday - no charge
  • Cancel after midday on the day of the cruise - 50% fee