Where does the Coromandel ferry depart from?
Ferries depart from the Explore Booking Kiosk in Viaduct Harbour.
Where can I park my car for the weekend in Auckland?
There are multiple parking options in Downtown Auckland close to the Explore Booking Kiosk. The closest parking buildings to Viaduct Harbour are the Downtown Carpark or the Viaduct Harbour Carpark which are both a 5-10 minute walk.
Where can I park my car for the weekend in Coromandel?
Free, public carparking is available in the centre of Coromandel Town at the Coromandel Town Carpark. This is also the shuttle bus departure point which will take you to and from Hannaford’s Wharf to catch the ferry.
Please note public vehicles cannot park at or nearby Hannaford’s Wharf.
How much luggage can I take onboard?
Each passenger is permitted 1 standard sized suitcase or backpack and 1 smaller handbag or laptop bag. Additional equipment including bikes, surfboards, strollers or car seats must be booked in advance to ensure available space.
Can I take my dog with me?
Yes, dogs can accompany passengers travelling to the Coromandel. Please note dogs are your responsibility onboard and cannot travel inside the main cabins. Please contact us at time of booking if you plan to travel with your dog to ensure space available on your shuttle transfer.
Can I take my bike or surfboard on the ferry?
Yes, you can take a bike, e-bike or surfboards can be accommodated and must be booked as additional luggage at the time of booking to ensure available space. Bikes will need to be stored outside the main cabins and the crew will advise the best place to store these once onboard.
Please note there is limited space for bikes on the shuttle transfer. You are welcome to ride your bike from Hannaford’s Wharf. Coromandel township is approximately 10km by road from Hannaford’s Wharf.
Can I bring a child's car seat or stroller with me?
Yes, foldable strollers and car seats can be accommodated and must be booked as additional luggage at the time of booking to ensure available space.
Please note: As a passenger service vehicle child restraints are not required for travel on the shuttle transfer and will not be provided by the shuttle operator. You are welcome to provide your own child restraint for travel on the shuttle which must be booked as additional equipment. Parents/caregivers will be responsible at all times for children including any child restraint, car seat or seatbelt used during transit.
What amenities are available onboard?
All ferries have a fully licensed café, power points and toilet facilities
What transport options are available to get around the Coromandel?
On arrival at Hannaford's Wharf your ferry will be met by a shuttle bus to connect you to either Coromandel Town (15 minute drive) or Whitianga (1 hour drive).
From Coromandel Town and Whitianga there are options including car, bike and campervan hire, taxis in some areas and a range of day trips and boat excursions.
Please note public vehicles cannot park at or nearby Hannaford’s Wharf.
Where do I meet the bus to return to the ferry?
For your return journey from Coromandel Town the shuttle bus will depart from the Coromandel Town Carpark approximately 30 minutes prior to ferry departure times. Departure times for the shuttle bus will be advised at time of booking.
For your return journey from Whitianga the bus will depart from the Whitianga iSite Visitor Information Centre located at 66 Albert Street approximately 1 hour and 45 minutes prior to ferry departure times. Departure times for the bus will be advised at time of booking.
Can I get dropped off at Hannaford’s Wharf in Coromandel to catch the ferry?
Loading zones at or nearby Hannaford’s Wharf are limited and reserved for public transport operators and those who need wheelchair accessibility. We strongly advise that all able passengers catch the shuttle bus provided from Coromandel Town.
What can I do during my stopover at Man O' War Vineyard, Waiheke Island?
The ferry will drop you directly at Man O' War Vineyard, New Zealand's only beachfront cellar door and restaurant, where you can enjoy a glass of their iconic wine and a bite to eat from the Tasting Room Restaurant (bookings advised), or simply relax and take a swim at the beach at Man O' War Bay.
Will there be somewhere to store our luggage during the stop at Man O' War Vineyard?
Yes, the crew will advise a safe place for you to leave your luggage onboard while you enjoy your visit at Man O' War.
Does the boat have accessible cabins & facilities?
Mobility access on our ferries is limited and there are multiple stairways to get between decks. Shuttle transfers have limited mobility vehicles available. Please contact us for more details if you have limited mobility so we can provide the best solution.
Do I get a discount if I have a SuperGold Card?
Yes, SuperGold Card Holders receive a 10% discount. More information can be found here.
Are there any items that are prohibited?
Dangerous goods must be declared before travel on all Explore Group products and services. This includes but not limited to Gas Bottles, Dive Tanks, Fuel including Kerosene, Diesel and Petrol. Methylated Spirits and other flammable liquids or substances. We are limited in the quantity that we can carry, please call our team for more details.
